Career

Intermediate IT Administrator & Marketing

Company Overview:

Atlas Trailer Coach Products is a Canadian privately owned family wholesale distributor with over 50 years of successful business operations serving the RV industry.  Our head office is located in NE Calgary, we have other branch operations in London, Surrey & Quebec. We offer an exceptional work environment and benefits

Position Overview:

If you have an entrepreneurial marketing flair and are an Intermediate IT Administrator willing to take the reins of our organization’s IT, this may be the role for you.  As the key steward of the companies’ progressive technology enabled environment, you will manage the IT infrastructure to ensure the reliable delivery of services and ensure application solutions are met in line with service level objectives. Being the main point of contact for all internal and external IT matters, your responsibilities will be to take a hands-on role in this mid-size organization.     

This is a full-time Monday to Friday position however, as our dedicated IT specialist you will be required to put in the time necessary to invest in the cultivation of this position. As this position evolves so will the duties and responsibilities. We’d love to work with someone with a history of contributing positively to their work environment willing to go beyond the duties of their role. 

Applicant Overview:

If you are looking for the long term, have a strong mature work ethic, are able to establish yourself as part of a seasoned group of long-time employees who take pride in the success of the company, this may be a fit for you.

Duties & Responsibilities:

• Develop an in-depth knowledge and understanding of our existing IT infrastructure and technology
• Establish/maintain security and integrity of business operations.
• Create/maintain infrastructure documentation/library, including maintenance and addition/deletion of domain names, licenses, agreements, branch and head office IT asset management
• Build and maintain vendor relationships for purchase of hardware/software, management of support services.
• Research, review with senior management the purchase of equipment upgrades and replacements in continuity with existing network software/hardware. Install and configure computer systems, diagnose and solve hardware/software issues.
• Access and manage infrastructure risks and provide problem management solutions
• Develop an in-depth knowledge and understanding of our existing b2b web site, its functionality and provide detailed administrative support and trouble-shooting of website issues; passwords, glitches, browser updates. Create and assist customers on our b2c website.
• Work with external vendors to update and maintain our ERP systems Electronic Ordering System (EOS) and Booking Ordering System (BOS)
• Support operations in general and provide technical guidance; setup and delete email users, setup and troubleshoot email Exchange, remote desktop connections, establish virus detection and removal, etc.
• Assist with other duties and projects as necessary and assigned

EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENTS

• Experience and knowledge of enterprise infrastructure operations and solutions including successful research design and project implementation
• Experience with MS SQL & Mongo DB
• Experience and/or working knowledge in GitHub, Microsoft Excel, Microsoft Access, Adobe XD, Zoom, Teams, COMM100, Amazon S3, Google.
• Solid understanding of all infrastructure aspects of IT including websites, service management, networks, storage, databases, servers and desktops & firewalls.
• Networking knowledge and experience would be an asset
• Experience and/or working knowledge of Windows Server and Exchange.
• Experience managing/negotiating and generally dealing with all outside IT support services
• Experience in dealing with people management and communicating effectively to resolve issues or conflicts and provide excellent service
• Basic knowledge of PHP, Laravel, HTML/CSS, Angular, React.Js would be an asset.

PERSONAL ATTRIBUTIES

• Self-motivated, pro-active, energetic and flexible with a bit of an entrepreneurial and marketing flare
• Exceptional reasoning, analysis and problem-solving skills, able to back ideas with focused follow through
• Ability to work effectively, adjust priorities, and adapt to changing situations when priorities and scope conflict
• Excellent interpersonal skills combined with the skills of a strong team player
• Detail oriented with ability to work well under pressure
• Excellent customer and vendor service skills
• Fluent in English, excellent written and verbal communication skills. Being bilingual would be an asset.

FUTURE PROJECTS

• Barcoding
• VoIP
• B2B and B2C website upgrades
• Ecommerce platforms

BENEFITS

We offer an exceptional work environment, competitive salary and comprehensive benefits with a history of employee longevity.  We close our operations annually for the December Holiday Season.

PLEASE EMAIL YOUR RESUME WITH SALARY EXPECTATIONS TO  recruitment@atlastrailer.com

NO PHONE CALLS PLEASE. We will review resumes as they are received, however as we close our operations for the holiday season, interviews will be arranged in the New Year.  We thank everyone who applies and will contact those selected for further discussion.